Coolest retail experience
This successful e-commerce retailer, with 9 physical stores in the Netherlands and Belgium, has what they themselves call ‘an obsessive focus’ on customer satisfaction.
We couldn’t agree with them more: customer satisfaction is what doing excellent business is all about. We were pretty chuffed when they asked us to further develop their store concept. Or, to be more precise, to ensure customers to their stores have the coolest shopping experience.
MVRO was asked to take care of the carrying out and coordination of the design, engineering, sourcing and refurbishment of the Coolblue stores.
‘The best Internet retailer no has matching store concept focused on service and quality.’